We believe in simplicity- that is just how we do business, here we will specify all our store policy- NO small letters, No vague terms.
High Quality Diamonds offer a 30-day full refund policy so you can purchase the high-value item with confidence that you will have the time decide if item suites you perfectly. The return process is simple:
- Contact our sales representatives and notify the return.
- Receive return shipping address from the sales representatives (NY address).
- Ship the item in original package with all original documentation, choose a fully insured shipping method, buyer pays return shipping.
- Provide the TR# to our sales representatives.
- Our gemologist with verify the diamond upon receiving.
- We will provide a full refund.
- Seller and buyer will exchange positives feedbacks (-: